Proactive Markets legal docs
Terms of Service
Read the Terms of Service and License Agreement for Proactive Markets as well as our App & Developer Agreements.
Policies
Find out more about what information we collect at Proactive Markets, how we use it, and what control you have over your data.
Legal Disclaimer
Learn important information about the use of the Proactive Markets platform and risk disclaimer.
Frequent question
Do you have any questions?
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What is Proactive Markets?
Proactive Markets is a trading and investment platform that makes it easy for you to start your journey as a investor. Our graphical tools and convenient technical analysis indicators help you make trading decisions.
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What is the best time to choose for trading?
The best trading time depends on your trading strategy and a few other factors. We recommend that you pay attention to the market schedules, since the overlap of the American and European trading sessions makes prices more dynamic in currency pairs such as EUR/USD. You should also follow market news that might affect the movement of your chosen asset. It's better not to trade when prices are highly dynamic for inexperienced traders who don't follow the news and don't understand why the price is fluctuating.
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What are the purchase time and the expiration time?
The purchase time is the white dotted line. After this time, you can't buy an option for the selected expiration time. The expiration time is shown by the solid red line. When the transaction crosses this line, it closes automatically and you take either a profit or a loss for the result. You can choose any available expiration time. There is usually a range available from one-and-a-half seconds up to one month.
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How do I withdraw money?
To withdraw your money, go to Withdraw Funds. You will see a list of large icons representing available methods of withdrawal. Choose a method, enter the amount and other information, and click "Withdraw Funds". Your request will be handled within 30 minutes and you will receive your earnings.
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Do I need to provide any documents to make a withdrawal?
You may be required to verify your identity in order to withdraw funds. Account verification is necessary in order to prevent fraudulent financial transactions on the account.
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Is there a fee on inactive accounts?
If you don't perform any operations on the platform for 90 days and there is some amount of money remaining on your account, we deduct a $10 fee for servicing the inactive account, but not more than the total of your trading balance. For example, if there's 0.4 USD on your account, not more than 0.4 USD can be charged.